Training & Support
While working with GTxcel™, publishers and their teams can rely on extensive support and training to ensure success.
Website 101 & Beyond
Quality training is key to launching and growing a powerful online presence. We are here to help you along the way. With their own content, publishers are trained on how to use the Rivista™ Content Management System for creating pages, articles, and multimedia. Targeted sessions will teach you how to create and populate specific features, like Geobase directories, calendars, and forms, to name a few. Best practices are shared for design, SEO, and usability.
We don't stop there! After launching your new site, the GTxcel™ Support Team assists with new features and more in-depth training. Rivista™ includes a Knowledgebase repository of FAQs that is easily accessible from the CMS environment. Publishers can also rely on help@GTxcel.com for assistance.
Publishers are invited to attend exclusive monetization webinars and to test drive partnership programs, like Top of the Town, for building reader loyalty and driving business to advertisers.
Digital Roadmap to Success
Strategy conversations are essential when embarking on digital and mobile publishing. The GTxcel™ team is well versed on publishing models and can help the publisher’s team achieve their goals. The Project Manager will provide an overview of access and subscriber management options, including support for audit bureaus. The publisher's team can choose to send new issue mailings when digital editions go live or to enable push notifications for mobile apps. The publisher can see examples from their peers and hear best practices for integrating delivery channels.
Publishing a mobile app for the first time may seem daunting, but you can trust GTxcel™ to manage app store rules and requirements. We work with you to determine the app's publishing strategy - whether it's a native stand-alone app, subscription-based for revenue, or free on Apple Newsstand.
Publishers are trained on analytics tools to understand how their digital editions and apps are performing, as well as the success of content and advertising inside. Publishers can access reports 24/7 to measure audience engagement, subscriber growth, and ad performance.
